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      Business Support Lead

      REQ-10042234
      4月 02, 2025
      Ivory Coast

      摘要

      The Business Support Lead is responsible for driving best-in-class performance in Francophone West Africa non focus countries in terms of performance management, third party contract management and distributors/wholesalers management. The Business Support Lead also works in collaboration with the Portfolio Managers, Supply chain and all relevant functions to ensure availability of Novartis products in non-focus FWA countries.

      About the Role

      Major accountabilities:

      • Adapt and extend Novartis strategy to FWA non focus countries.
      • Lead the third-party contract management and follow up on effective execution.
      • Manage and drive the patient reach and inland sales performance, in FWA non focus countries in collaborating with KAM and Portfolio Manager.
      • Manage wholesaler’s stock level to ensure availability of novartis medicines and a proper inland sales generation.
      • Lead pre-launch activities and support successful launches in non-focus country.
      • Proactively shape the market environment, defend, and improve Novartis market position by developing strong, trust-based relationships with stakeholders (especially distributors, regulators, Pharma and Healthcare associations, patient groups, customers, key accounts, and KOLs).
      • Organize events and other programs independently or with portfolio/medical department, in line with agreed tactical plans.
      • Identify strategic accounts and execute annual account plans for each Non focus country.
      • Role model ethical behaviours, exercise good judgement and principles-based decision-making.
      • Create a trust-based environment that motivates associates to do their best and support.
      • Reporting of technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt.

      Key performance indicators:

      • Country revenue, market share, profitability.
      • Stock availability and distributors/wholesalers’ satisfaction.
      • Successful launches in countries.

      Minimum Requirements:

      Education:

      University degree in science and/or Business or equivalent is preferred.

      Job Dimension:

      Impact on the Organization: Strong impact on countries performance.


      Work Experience:

      • 3-5 years Sales and Operational experience in customer-facing roles.
      • Launch experiences

      Skills:

      • Proven sales management ability in healthcare and/or pharma business.
      • Experience in establishing and managing strategic partnerships.
      • Excellent cross-functional collaboration skills, with the ability to partner across external stakeholders and internal functions.
      • Well-developed understanding of country regulatory and market environments.
      • Excellent oral and written communication and presentation skills.
      • Excellent persuasive and influencing skills.
      • Highly developed organizational skills.

      Languages :

      • English.

      Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

      Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

      Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

      Corporate Affairs
      Innovative Medicines
      Ivory Coast
      Ivory Coast
      Commercial & General Management
      Full time
      Regular
      No

      Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

      A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
      REQ-10042234

      Business Support Lead

      Apply to Job

      Source URL: https://www.yoooyi.com/careers/career-search/job/details/req-10042234-business-support-lead

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      1. https://www.novartis.com/about/strategy/people-and-culture
      2. https://talentnetwork.novartis.com/network
      3. https://www.novartis.com/careers/benefits-rewards
      4. https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Ivory-Coast/Business-Support-Lead_REQ-10042234-1
      5. https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Ivory-Coast/Business-Support-Lead_REQ-10042234-1